Frequently Asked Questions

Do you have a question about WPEForm? Please check the most frequently asked questions below. If this doesn't answer your question, please contact us.

Why choose WPEForm?

While there are many competition in the market, we can offer you two things.

  • Cutting edge application, built with modern web architecture and speed in mind.
  • Simple plans for your requirements.

We don't sell gazzilion add-on for every use-case. Rather we have grouped tons of features in 3 different plans so that you don't have to pay extra and always have the option to upgrade.

Do you offer free trials?

Absolutely. All our plans come with free 10 Days trials. You do not need to enter credit card for trials. Just install our free plugin from WordPress reporitory and activate free trial from there. After the end of the trial you have the option to subscribe or just downgrade to your previous plan (including free plan).

Is my payment secure?

Yes absolutely. We have partnered with freemius to process subscriptions and payments. Your payment details never hit our server is saved securely within our partner platforms (Stripe and PayPal). Rest assured we have absolutely no idea what you've used to process the payment and we never will.

How do I get support?

If you are on the free plan, then we offer community based support on support forum. If you are on any of the paid plans, please head over to our Support Page to get priority support from our staff.

How to access my purchase history

We use freemius for processing the purchases, and you can head over to our Freemius Store Page to access all your purchases and manage subscriptions.

Help! I have lost my license keys!

Do not worry, as long as you have access to the email you've used to make the purchase, you are safe. First check the email for purchases from Then head over to the store page and reset your password. From there you can access all your purchases and licenses.

Can I get a refund?

First of all, let us apologize you didn't like our product. Please take a little time to let us know the reason. Secondly, You are fully protected by our 100% Money Back Guarantee. If during the next 30 days you experience an issue that makes the plugin unusable and we are unable to resolve it, we'll happily consider offering a full refund of your money.

Start building beautiful forms!

Take the next step and get started with WPEForm today. You have the option to start with the free version, or get started with a trial. All your purchases are covered under 30 days Money Back Guarantee.